Recent General Posts

Happy Halloween!

10/31/2019 (Permalink)

SERVPRO house logo designed with a layout of candy. Happy Halloween!

HAPPY HALLOWEEN! We hope that you and yours have a safe, fun and festive Halloween!

Hockey Time

10/2/2019 (Permalink)

A hockey player with a hickey stick is ready for play SERVPRO of Gresham is here to help you 24/7, 365

The wait is over, the ice is frozen, hockey is back! Which team will lift the Stanley Cup this season?

International Coffee Day

10/1/2019 (Permalink)

White coffee mug with orange SERVPRO logo on it. Coffee is spilling out of the mug. Happy International Coffee Day!

Happy International Coffee Day! SERVPRO of Gresham & SERVPRO of Oregon City/Sandy is powered by coffee so it only feels right to celebrate it today with another cup or two.

Where is your favorite local coffee shop?

Coffee Day

9/29/2019 (Permalink)

green back ground, with white coffee cup SERVPRO of Gresham & SERVPRO of Oregon City/Sandy are ready to help 24/7, 365.

We’re always gassed up, and “Ready for whatever happens.” Enjoy International Coffee Day!

Pool Safety In East Side

6/14/2018 (Permalink)

Pool Safely Tips and Facts from Your Local SERVPRO of Gresham

When summer brings the heat crashing into your daily routine, a pool is a great way to cool off and break up the dog days of summer.

Swimming pools and other water features on your property require regular maintenance and awareness of safety when friends and family, particularly small children, are swimming in your pool.

If your pool causes water damage to your East Side property, SERVPRO of Gresham has a team of highly trained professionals who can restore your property back to pre-damage condition.

Don’t forget to be safe! Parents should be supervising any young children who don’t have strong swimming skills. Most drowning deaths among young children happen at times when parents are nearby, but the children are not properly supervised. Never leave your child or their friends unattended around water. Infants and children under the age of 2 can drown in as little as one inch of water. Enrolling your children in year-round swim lessons at your local swimming pool is the best way to prevent drowning accidents in the future.

If you have questions about SERVPRO of Gresham’s services, call (503) 665-7752!

SERVPRO of Gresham is Hiring a Sales and Marketing Representative

2/26/2018 (Permalink)

When your business operations are interrupted by fire or water damage, you need professional help to get your property back to business. Every hour spent cleaning up is an hour of lost revenue and productivity. SERVPRO of Gresham provides professional cleaning or emergency restoration services to get your business running smoothly again. We have the training, equipment, and resources to handle any size disaster.

SERVPRO of Gresham

We are currently looking to hire a goal oriented and ambitious outside sales representative, to promote and sell our services to commercial facility directors, maintenance managers, owners and property managers.

This sales position will promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why we are the best restoration company in Gresham, Oregon City, Sandy, and the surrounding areas. Utilize the quarterly Marketing Media Kit to market our services and to sell the benefits. Monitor and follow-up on all assigned jobs ensuring that customer needs are met. Building relationships and consistently returning until service is needed along with preparing and completing sales presentations.

Preferred Skills/Experience

  • Strong understanding of all products and services applicable to target client segment
  • Thorough knowledge of applicable policies and procedures
  • Working knowledge of all organization products and operations
  • Demonstrated sales and marketing skills and abilities
  • Strong organizational and managerial skills
  • Ability to work independently and in teams
  • Ability to develop and administer budgets
  • Excellent interpersonal, verbal and written communication skills

While a background in sales is preferred, we are willing to train the right candidate. You need to be comfortable with B2B relationship selling and enjoy talking to people. Please contact us to if you are interested in learning more about our company and the open sales position.

Jennifer Lee


SERVPRO of Gresham is faster to any disaster in the Gresham Area!

2/5/2018 (Permalink)

Do you know why speed is so important when dealing with a disaster?

Speed is the key when disaster strikes! Immediate response lessens the damage of:

  • Wood and drywall saturation
  • Delamination
  • Carpet and furniture stains
  • Warping hardwood floors
  • Mold/Mildew
  • Content damage

SERVPRO of Gresham follows the guidelines below:

  1. Within ONE HOUR of receiving the loss, a SERVPRO National Call Center Service Agent will dispatch the loss to the nearest available Franchise, and a Franchise professional will contact the customer.
  2. Within FOUR HOURS of receiving the loss from the SERVPRO National Call Center, the assigned Franchise will be on-site to begin the mitigation
  3. Within EIGHT HOURS of the initial on-site visit, the Franchise will complete a verbal briefing which will be communicated to the adjuster.

If you are ever in need of water or fire restoration services, call your local SERVPRO of Gresham for a speedy service at (503) 665-7752. Wondering what types of services we offer? Visit our website!

Does My Home or Business Need Mitigation in SW Portland?

9/27/2017 (Permalink)

What is mitigation?

Do you know what mitigation can do for you?

SERVPRO of Gresham is a trusted leader in the restoration industry. We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. With the training and expertise to handle your restoration and cleaning needs, we’re locally owned and operated and can respond immediately to your emergency. SERVPRO of Gresham has highly trained mitigation specialists that focus on reducing loss, enabling quick recoveries and lessening costs involved with restoration of property damage events. 

Why mitigate?

  • Mitigation reduces losses of life and property
  • Mitigation enables people to recover more quickly from a disaster
  • Mitigation lessens the financial impact of disasters

When to mitigate:

  • Water
  • Fire
  • Vandalism
  • Crime Scenes

No matter what size or type of disaster, SERVPRO of Gresham will here to help make it “Like it never even happened.” Call us today at (503) 665-7752 or visit our website for more information.

How An Emergency Ready Profile Can Help Your Multnomah County Home or Office

8/22/2017 (Permalink)

Is your Wood Village home or business prepared for a fire, flood, or storm? 

In the event of an emergency, the ERP (Emergency Ready Profile) can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations and priority areas. The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the FREE SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips. 

Preparation is key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building quickly following a disaster. Don't wait until disaster strikes--resolve to Be READY. Call SERVPRO of Gresham to establish your Emergency READY Profile, and be "Ready for whatever happens" in 2017. 

Advantages of the SERVPRO Emergency READY Profile:

  • A no-cost assessment of your facility.
  • A concise profile document containing only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Keeping Pets Safe in Fairview House Fires

6/29/2017 (Permalink)

Gresham home fire tips to keep your furry family safe!

July 15, 2017 is National Pet Fire Safety Day! The following are tips to prevent fires that pets may cause and what to have to be prepared for an emergency.


  • Extinguish open flames: Pets are generally curious and investigate open flames such as candles.
  • “Baby proof” your home: When your pet is left unattended, consider keeping them confined from potential fire It is advised to keep pets in a crate or behind baby gates to secure the area. Some pets, especially puppies and kittens, will chew electrical cords or loose wire when left alone.
  • Remove or lock stove knobs: According to the National Fire Protection Association, a stove or cooktop is the #1 piece of equipment involved in your pet starting a fire.
  • Remove glass water bowls from wooden decks: The rays of sun, when filtered through glass water bowl, may ignite the wooden deck below. Instead, use bowls made from ceramic or stainless steel.

Be prepared for an emergency:

  • Get a rescue alert sticker: These stickers should be placed on a front-facing window, and will alert rescue workers of the presence of pets in your home.
  • Arrange a safe place to house your pets after an emergency: Local and state safety and health regulations do not allow pets to be housed in Red Cross Disaster shelters. Keep a list of pet friendly places to stay. These could be with: friends, relatives, pet-friendly hotels, boarding facilities, or veterinarians.
  • Make sure your pet is wearing proper identification: There is a chance your pet may be lost following a disaster. Make sure your pet wears up to date contact information at all times.

Make an emergency preparedness kit:

Have a kit made and keep it in a safe place, either by the door or in your car. Your kit should include supplies for up to seven days.

  • Medication and medical records
  • Leashes, hardness or carrier
  • Current photo in case your pet gets lost
  • Bedding and toys
  • Bowls, cat litter, and litter pan
  • Emergency contact information
  • Food, bottled water, and a can opener

SERVPRO of Gresham wants to ensure you and your furry families stay safe in an emergency. To learn more about our services, go HERE, or call us today at (503) 665-7752

Boating Safety Tips for Troutdale

6/6/2017 (Permalink)

The suns out in Gresham, which means that boats are out too!

With the nice weather come all the fun summer activities, including boating! The following tips are here to keep you and your family safe this summer while out on your boat.

  1. Check the Forecast

Be sure to check local weather conditions before heading out on the water. If you notice darkening clouds, rough changing winds or sudden drops in temperature, play it safe by getting off the water.

  1. Follow a Pre-Departure Checklist

Proper boating safety includes being prepared for any possibility on the water.

  1. Use Common Sense

An extremely important part of boating safety is to use your common sense. This means operating at a safe speed at all times and staying alert, Also, be respectful of buoys and other navigational aids, which have been placed there to ensure your safety.

  1. Have an Assistant

Make sure more than one person on board is familiar with all aspects of your boat’s handling, operations, and general boating safety. If the primary navigator is injured or incapacitated in any way, it’s important to make sure someone else can to get everyone else back to shore.

  1. Create a Float Plan

Whether you choose to inform a family member or staff at your local marina, always be sure to let someone else know your float plan. This should include where you’re going and how long you’re going to be gone.

  1. Wear or Bring Lifejackets

Many drowning can be prevented by wearing a lifejacket. Make sure that each member on the boat has an assigned and fitted lifejacket aboard before getting out on the water.

  1. Avoid Alcohol

Practice boating safety at all times by saving the alcohol for later.

  1. Learn to Swim

If you’re going to be in and around the water, proper boating safety includes knowing how to swim. Local organizations, such as the American Red Cross and others, offer training for all ages and abilities. Check to see what classes are offered in your area.

  1. Take a Boating Course

Beginning and experience boaters alike need to be familiar with the boating safety rules of operation. You can learn boating safety rules by taking a local community course or online course to help educate yourself.

  1. Consider a Free Vessel Safety Check

Take advantage of a free vessel safety check from the US Coast Guard. They offer complimentary boat examinations to verify the presence and condition of certain safety equipment required by state and federal regulations. Free of charge, they’ll provide a specialist to check out your boat and make helpful boating safety tips and recommendations. They also offer virtual online safety checks as well.

SERVPRO of Gresham wants to make sure your safe in any kind of disaster; whether that is on the water or providing one of our services. Call us today at (503) 665-7752

SERVPRO of Gresham's 25th Anniversary

1/4/2017 (Permalink)

SERVPRO of Gresham Owners, Dennis and Ellen A. Mesford

SERVPRO of Gresham is proud to announce our doors have been open for 25 years now!


What started as a small business being run from a two car garage has turned into a company that employs over 25 employees and still growing. We have grown both in experience and size and continue to expand our knowledge of the industry. It brings us so much joy to play a role in our community and we strive to be involved as much as we can. You can find our owners Dennis and Ellen at many of Gresham's community events through out the year.

Thank you to all of our customers, clients and employees for helping us get to where we are today. We would be nothing with out the relationships with out customers and clients and without the hard work of our employees. We are so grateful for each and every one of you.

Restoration Technologies at SERVPRO of Gresham

12/9/2016 (Permalink)

SERVPRO of Gresham has the technology to get the job done!

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Gresham Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.


For more information on the services we provide at SERVPRO of Gresham, visit our website or call (503) 665-7752

Education is important to us at SERVPRO of Gresham

11/28/2016 (Permalink)

SERVPRO of Gresham's GM, Dennis Mesford, speaking on "Understanding the Restoration Industry."

We are always ready and willing to educate ourselves and others.

Our GM, Dennis Mesford, has been in the industry for nearly 25 years. Although he has a lot of experience in the field, him and the rest of the employees at SERVPRO of Gresham are always looking for opportunities to further their knowledge to serve you better.

We also take any opportunity we can to educate our community on things like emergency preparedness and what to do when your pipe brakes. Educating people on what to do in emergency situation can mean the difference between minor and MAJOR damage.  SERVPRO of Gresham also provides CE classes to insurance companies to help them provide excellent service to their clients.


Follow us on Facebook and Twitter for frequent tips and information on Damage restoration!

Creating an Excellent Organization

9/28/2016 (Permalink)

SERVPRO of Gresham has excelled at creating an excellent organization. So much that they won the CEO award. (CEO- Creating an Excellent Organization) This award was presented to the staff one rainy morning before everyone left to complete their schedule for the day. The entire staff cheered and clapped in excitement. Hugs and high fives were filling the room. Everyone was so appreciative. Our staff was so grateful that our franchise received such an award. Our very humble owners presented this to the staff and said we could not have done this without you. 

This excellence carries over when we come to your front door or show up at your front lobby. We start each day passing this award. It is a reminder to give our best each day when we get in our green trucks and head out. 

We all represent SERVPRO of Gresham each day when we are at work and in our personal lives. We are proud to be a part of an business that has "Created and Excellent Organization"

25 Years in Gresham

9/28/2016 (Permalink)

This upcoming January 2017, Dennis and Ellen Mesford will have independently owned and operated SERVPRO of Gresham. Way back in 1991, they decided to go on this adventure together so they could help their community members when in need. They have been members of many local associations over the years. They have contributed to all of the local schools in the Gresham area and the East Side. SERVPRO of Gresham has been a great attribute to the Gresham community. Data from the U.S. Bureau of Labor Statistics, released Sept. 18, says that as of January 2012, the median time that wage and salary workers had been with their current employers was just 4.6 years. This is a terrible trend. A wonderful thing about being open for 25 years, is our company can have employees that have been staffed here for a long long time. 

We, the employees of SERVPRO of Gresham, would like to thank Dennis and Ellen for a wonderful 25 years!

Look for our celebration come the New Year! Cheers to another 25 years!


SERVPRO of Gresham is prepared for your loss.

9/28/2016 (Permalink)

SERVPRO  of Gresham is prepared for any size disaster. We are a large loss facility. This means we can help in any size loss you may have. We have a warehouse filled with enough air movers, fans, dehumidifiers, and other equipment to take on your loss. Our staff is waiting for your call 24 hours a day, seven days a week. Our employees have continued education classes and E learning to keep us updated. Our teams are trained to work with your insurance also. We have built great relationships with our local agents and adjusters. When they know SERVPRO of Gresham is on the job, they can tell their customers they are in good hands.

Keep our number handy for day you have an emergency! We are ready and prepared to help you with your loss.

Gresham Residents, Do you know what IICRC means?

9/28/2016 (Permalink)

Gresham Residents! Do not be fooled. If you have a fire or water restoration need make sure you hire someone like us who is trained and certified. SERVPRO of Gresham is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo. Our crews are certified in many different things. Here at SERVPRO of Gresham we take our customers seriously and we always make sure our crews are trained and certified before we send them to your fire or water loss.Our website, shows our crew that has been through training.

Call us today with your IICRC questions.

Testimonials- SERVPRO of Gresham Thinks They Are Important!

7/18/2016 (Permalink)

Testimonials are written or recorded statements that support your credibility and level of expertise. They also strengthen your reputation by expressing the trust that other people have in you and your business offerings. They are a wonderful tool that helps you to attract a deeper interest from perspective clients and existing clients and will ultimately make you and your business increasingly more successful.

When it comes to SERVPRO of Gresham, the success of the business depends heavily on word of mouth. Testimonials are formal forms of expression that support that concept. They are extremely powerful tools when it comes to strengthening your branding. Testimonials strengthen the credibility of you and your business and as you know, people will not do business with you if they don’t trust you and find you to be credible. You will be surprised at how many valuable testimonials you will be able to collect, not just by asking your business connections for them directly but also through discussions that have been generated from your blog postings and other online discussions that have occurred as a result of your online presence.

Our customers have written wonderful testimonials regarding our services and our staff. Please visit our website and check out our testimonials from customers that are happy with our services.

Mosquito Control Around Your Home

7/18/2016 (Permalink)

Learn How to Protect Your Home from Becoming a Mosquito Breeding Ground

Many of the mosquitoes found around your home have bred on or around your or your neighbor’s property. Mosquitoes require standing water for their production. Eliminating standing water early in the spring will reduce the production of those summer mosquitoes. Here are a few ideas for searching out and eliminating potential breeding grounds for mosquitoes:

Keep bird baths and ornamental ponds clean. In warm weather, change water weekly.

Remove leaves from gutters so water will flow freely. Fill or drain puddles, ditches and swampy areas.

Eliminate standing water around animal watering troughs.

Check around faucets and air conditioner units and repair leaks and eliminate puddles that remain for several days.

Dispose of, or store in a dry place, any cans, bottles, tires, and any other containers that hold water.

Cover boats or store upside down or in a dry place.

Where feasible, fill all holes in the trees on your property.

When swimming season is over, empty and store wading pools in a dry place. Cover large pools and check frequently to insure against mosquito breeding. Pool chemicals like chlorine, at ordinary concentrations, will not kill mosquito larvae.

Remember; Elimination of standing water must be done no later than early April to reduce later mosquito problems. Continue to monitor potential breeding grounds throughout the summer.


There are over 3300 species of mosquitoes worldwide. It is responsible for more human deaths than any other living creature (source: Metropolitan Mosquito Control District, St. Paul, MN).

There are 48 known species of mosquitoes in Oregon. Several of the species found in Oregon can carry disease under the right conditions.

All mosquitoes must have water in which to complete their life cycle.

Only female mosquitoes suck blood.

The males feed only on plant juices.

It takes as few as 7 days in warm weather for a mosquito to complete its life cycle (egg to adult).

The female mosquito may live as long as 3 weeks during the summer. She can also live many months over the winter in order to lay her eggs the following spring.

Splash Away the Summer Blues

7/18/2016 (Permalink)

School is out for the summer, and if your kids are like mine, its only day three of summer vacation and you are already hearing the dreaded words "I'm bored!" Let me say - kudos to teachers everywhere for keeping these little guys entertained for over 7 hours a day! Because the last thing you want to do is have them sit in front of the television, computer, or video game console all summer - now is the time to make a plan!

Over the past three decades, childhood obesity rates in America have tripled, and today, nearly one in three children in America are overweight or obese. It is recommended that kids get at least 60 minutes of physical activity each day. Why not spend those 60 minutes splashing in the pool this summer? Swimming pools are an outstanding resource for getting your kids to exercise during the summer months. Kids love to play in the water and probably won’t even realize that they are getting at great workout at the same time! (And from my experience, water play REALLY tires them out - think naps!!!)

We have some really great pool games available here on, but here are a few of my favorites:

Hold a scavenger hunt in the pool. There are many different pool toys that float or sink. Throw several toys in the pool while your child is not looking. Instruct them to swim, dive and float to retrieve all of the toys. The kids will get plenty of exercise and have fun while doing it. You can continue this exercise until your child has been swimming and fetching toys for at least 30 minutes.

Create some relay races in the pool for a fun workout. Have the kids jump into the pool, fetch some rings, paddle on a raft and swim over pool noodles and through some inner tubes. The first kid to touch the other side of the pool after finishing all of these obstacles is the winner. The great part about this activity is that you can perform any type of relay race by using objects you already have in your home or near your pool.

 Have the kids create a whirlpool. Line the kids up along the inside edge of the pool. Have them all run in a clockwise direction for five minutes. At this point, the water’s current should be flowing strong enough to push them along. When you give the signal, have them turn around and try to swim in the opposite direction. This will take some time and a substantial amount of effort. Walking and running against the resistance is a great way to work their muscles. Safety note: this type of activity should only be attempted in an in-ground or above ground pool – not an inflatable pool. If attempted in an inflatable pool, the sides could possibly collapse, causing possible injury.

You don't really need expensive toys or equipment - inexpensive pool noodles or a beach ball will work great. The most important thing to remember is that children should never swim alone in a pool without adult supervision. Be sure to enforce pool safety with children at all times.

Firework Safety Tips

6/28/2016 (Permalink)

Fireworks can be great fun. Unfortunately, every year, people get hurt because they fool around with fireworks. Last year over 900 people required hospital treatment from accidents involving fireworks. Make sure you’re not one of them by following these few simple rules.

Never play with fireworks - They are explosives and can hurt you.

Only adults should light or hold fireworks.

When you are watching fireworks stand well back.

Never go near a firework that has been lit. Even if it hasn’t gone off, it could still explode.

Fireworks will frighten your pets, so keep your pets safely indoors.

If you are given a sparkler: Always wear gloves. Hold it at arm’s length. When your sparkler goes out, DON’T TOUCH IT. It could still burn you, so put it in a bucket of water.

Happy St. Patrick's Day

3/17/2016 (Permalink)

Don't get in a pinch.  We are always here to help.  #HappyStPatricksDay #HereToHelp #SERVPROGresham #JustOneCallAway

Old cell phones can dial 911

1/15/2016 (Permalink)

It still works for 911!

Smart Tip: Did you know that many old cellphones can still be used to call 9-1-1 even without a connected service? Just make sure the phone is charged and within range of a signal.

Christmas Tree Safety

12/15/2015 (Permalink)


Trees, though festive, can be the cause of serious fire damage.?#‎12DaysOfSafety?
? Keep your tree away from fireplaces.
? Avoid high-traffic areas.
? Don't forget to water it!